Posts by praveen:

Leveraging ML & Bots for DevOps

To start with, let me share a simple definition of DevOps: Set of processes and tools, enabling faster delivery of projects to business on a regular basis. The key here is “on a regular basis”. Continuous Integration (CI) & Continuous Deli...

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Going Digital: Self Service Initiatives, Ensuring “friction-less” Interactions

Since the arrival of responsive web and mobile technologies, digital transformation has been the core of many companies’ corporate strategies, especially those who interact with the end-user through their software applications. While applications ...

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Benefits of Having Android Based Point Of Sale System

Point of sale software is suitable for all businesses despite their size. Most of the emerging POS systems use mobile technology, and this makes sense as most consumers use mobile devices. The advantages of these systems are enjoyed by businesses ran...

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Impact of Mobility in the CPG Industry

External forces and internal choices affect CPG companies with some of the common challenges being volatile demand, rising consumer demands, huge quantity of complex data, and remote workforce, data, and infrastructure. Mobile technology is one of th...

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Beacon App Development Challenges and How to Overcome These Problems

Creating a beacon app comes with a number of challenges for sure. For instance, for a business that should really profit from the app, it is mandatory that the app functions as intended in terms of factors such as accuracy and likes. But given the...

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Why Retailers Should Choose Beacons Over Other Technologies for Interacting with Shoppers?

Mixing business and pleasure might not be the most prudent thing to do, but the same cannot be said when it is business and technology. Especially when in the retail business, instilling the tech can work in ways more than one in securing a sound cu...

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How Enterprise Mobility Management Improves Employee Productivity?

The use of mobile applications at work has increased manifold in the last five years and this growth is certainly not going to cease. An enterprise-led mobile revolution is the prime focus of today’s businesses. Recent researches in this matter,...

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How Chatbots Can Amplify Customer-Centric Practices & Improve Customer Experience?

A version of this Blog was first published on the CIO Insider India The world is changing rapidly, and we are all a part of this change. There have been tremendous advancements in the field of technology which has brought about a revolution in the...

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AI-powered Chatbots to Rescue Customer Support Function During Covid-19

A version of this Blog was first published on the The Economic Times Owing to the ongoing Coronavirus pandemic when the world is opening up to trying new-age technology and make pace with the fast-moving world, AI-powered Chatbots have undeniably ...

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AI Powered Chatbot: Enhancing Customer Experience

A version of this Blog was first published on the The Economic Times Primarily ignited by the e-Commerce boom - Customer Experience (CX) has become a buzzword off-late. Directly impacting the top line, customers are now interacting and engaging with...

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ServiceNow, for the Future-ready Businesses

The digital Modern agendas are powered by Platforms. They enable varied business models to function in the ecosystems they operate in. As an organization, the digital transformation journey is highly important when it comes to strategic business o...

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How REAL is AI for My Business?

In a recently conducted Artificial Intelligence Webinar, I talked about AI and its relevance from a business perspective. Many of the business leaders and managers have questions like: How REAL is AI for Me? Can I forecast better with AI? ...

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User Experience Design

The strategic way to design UX is about identifying a ‘North Star’. — Jaime Levy UX Design, also known as user experience design or interaction design, is an integral part and a crucial step in software product development. Despite being a s...

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Technology Overdose: Is AI/RPA/IoT/Others Being Sold a Bit Too Much?

While we know the advantages and values of technologies like AI, RPA, IoT (or likes) to the business, are these being sold a bit too much? Are business users really getting the advantage or value-add which eases their life or are they stuck in this t...

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Manager in the Middle

How often managers get into this tangle between “The Customer” and “Employees”? In a normal mode of operation, both your customers and employees work as “one team”. There is trust and transparency in the team and the work environment i...

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Chatbot Aria

Hello, I am Aria!

Would you like to know anything in particular? I am happy to assist you.