Digital Transformation in retailing has unlocked numerous opportunities for retail businesses. The integration of technologies like cloud-based data systems, Analytics, AI/ML, RPA, iBPMS, chatbots, etc. can boost the performance of retailers signific...
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The retail industry is constantly evolving. Today, most major retailers have recognised that the industry has become increasingly competitive, partially owing to technological disruptions, demanding consumers, and a general shift in purchasing behavi...
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A version of this Blog was first published on the T-Hub. Retailers can survive the ever-evolving waves of a dynamic market by building a loyal customer base. It is the stark reality of the current retail industry and thus brands must be customer-c...
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The pandemic has created a tectonic shift in the way people buy and consume products and services. The retail industry, in particular, observed this shift even before the pandemic, with the proliferation of digital and mobile technologies. Furthermor...
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Consumer behaviour towards shopping has transformed post-COVID-19 pandemic, as a result of social distancing norms, reduced tolerance levels due to lockdowns, increased technology usage, and being well informed than ever before. The line between onli...
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