Healthcare industry faces a lot of challenges like higher costs, operational efficiency and quality imperatives. So, many hospitals are turning to Enterprise Resource Planning Solutions (ERP) that provides a single point at which all the operations c...
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Customer Service is an integral part of the services industry. Traditionally, it has been catered to by call centers run by companies or third-party entities. As companies grow exponentially, a need arises for a way to address the increasing customer...
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